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Ensuring an exceptional international assignment experience

    Average customer rating:   4.8/5

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    Guiding you through the relocation process as part of your international assignment

    If you are going on assignment with your employer, then a relocation support package can help you focus on making your new role a success in the knowledge that everything is being taken care of in the background.

    What are relocation services?

    The term “relocation” relates to the broader process of finding a home, arranging schooling, the household goods move and the process of settling-in and adjusting to the new environment. “Relocation services” are designed to support this broader requirement, encompassing both the logistical and emotional needs of the family unit.

    Let our experienced Client Services Manager guide you

    We provide you with an experienced Client Services Manager who will be your primary point of contact throughout your relocation. They will expertly guide you through each stage and provide you with support whenever you need it. 

    Pre-assignment consultation

    Your Gerson Client Services Manager will conduct your initial consultation call to understand your specific requirements, what is most important to you and then develop a relocation plan to meet these needs within your company’s policy.

    Focusing on your relocation experience

    We focus on ensuring your relocation experience runs as smoothly and effectively as possible. In our years of managing international relocations, we have found that by focusing on understanding the needs of the people we relocate first, everything works better.

    By taking this approach, the people we relocate are happier and better prepared for their arrival at their new location. Relocation costs are also managed based on needs and what is going to create the best outcomes which is more effective. By focusing on ensuring the relocation experience is managed as effectively as possible, we create better results for everyone.

    Integrating moving and relocation

    Where we are the selected household goods international mover, we can combine the home move as part of a complete international relocation services package. Below are some of the key services we offer:

    Area orientation

    As part of a pre-assignment visit, our team of Client Services Managers and local area experts work together to ensure you are supported locally, are familiarised with your new location and able to settle-in more easily.

    Airport collections

    We ensure all transfers are by a reputable, approved and friendly driver. Our airport collection services make sure relocating you are safe when travelling in a new location. This can make a huge difference when arriving in an unknown country with little time.

    Serviced and temporary accommodation

    Serviced accommodation is useful for business travellers and short-term assignments. It costs roughly the same as a hotel per night if you are staying longer than 28 nights which makes them popular and sometimes difficult to source. Our team of experienced Client Services Managers and our local area experts have preferential arrangements in key destinations and can find serviced apartments in line with the needs of your relocation and budgets. Where serviced accommodation is not the best option, we are able to provide a range of alternative options to suit your requirements.

    Home search – rentals

    Finding the right leased property is a challenge in any location. Our team of Client Services Managers and locally based home search consultants will help you find the perfect rented accommodation that meets your needs, while also taking your relocation policy, budget and local legislative requirements into account.

    School searches

    As one of the biggest considerations of anyone relocating, your children’s education is something that needs to be approached carefully. Our team of Client Services Managers and local education experts will find education options and schools that provide your children with a safe and happy education.

    Moving services

    We manage the door-to-door movement of your household goods. Our service includes the pre-move survey, professional packing, shipping, storage, customs clearance and delivery to your new home.

    Settling in

    From learning about your new country, to making sure your home is set-up and utilities connected and you have everything you need to start your new role and life in a new country, our team of Client Services Managers and local area experts will help you settle-in to your new home properly and make a success of your relocation.

    Cultural training

    Relocating to a new country can be extremely confusing due to cultural differences between each location. Our cultural training providers will remove the culture shock you may face in your new home location.

    Language training

    It’s difficult for you and your family to settle when you don’t understand the local language. Our language training providers can help you and your family learn the language of your new country to give you a head start.

    Partner support

    The growing number of dual career families means that companies relocating their employees often need to support their partner’s career aspirations as part of a relocation process. Our partner support process assists your accompanying partner in furthering their career whilst on assignment.

    Tenancy management

    If you are in a rental property whilst on assignment, our tenancy management service ensures that repairs are completed and that landlords honour the terms of their lease. Our tenancy management experts will manage everything from lease agreements to inventories and deposit recovery.

    Leases and lease renewal

    Our lease review service helps to prevent against unusual clauses and costs being included. We also manage the renewal process where required. Our Client Services Managers and tenancy management experts can also renegotiate the lease.

    Signing a lease agreement

    Departure services

    Ending an assignment is just as complex as beginning one. Our departure services ensure you have all the support you need to finalise and close down all local commitments such as lease termination, utility disconnection, and memberships before moving back to your home country, or to the next assignment location.

    Local support worldwide

    Our relocation services are available worldwide and we only use the best and accredited partners in each destination. This includes everything from pre-move services, to settling-in services and everything else required to support the people we relocate.

    Need expert guidance to ensure your relocation goes to plan? Speak to Gerson Relocation today.

    Great customer Experiences start here

    Very pleasent and helpful. Nothing too much trouble.

    Mr M H moved from London, UK to Toronto, Canada – January 21

    Very helpful and patient even when things got packed that we had to get out again!

    Mr M E moved from Enfield, UK to Dorset, UK – February 21

    Thanks to Graham, Nick and the entire crew!

    Mr C D M  moved from UK to Singapore – March 21

    Friendly and helpful crew.

    Ms T W moved from USA to Cambridgeshire, UK – February 21

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