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Relocation services to support global mobility and your international employee moves

    Average customer rating:   4.8/5

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    Supporting Global Mobility

    We understand the challenges and expectations that are placed upon Global Mobility teams of today.

    Global Mobility is expected to enable the smooth running of your organisation’s international business. Ensuring you have the right people, in the right place and exactly when they are required. At the same time, you are likely to be juggling many priorities, personalities, complex compliance requirements and under pressure to demonstrate greater value to the business.

    Our award-winning international relocation services support you by meeting these demands and alleviating some of the pressures from your Global Mobility team.

    As Global Mobility and international business has evolved, our business has grown and kept pace with the latest trends and technology. We maintained our focus on people, service excellence and ensuring the best possible customer experience.

    Providing relocation solutions to support employers and their relocating employees

    Everything we do starts with understanding what is most important to you. Whether you need help reducing service issues, opening in a new location or starting your programme from scratch, then we can help. Our relocation service is flexible, scalable and delivers exceptional levels of service quality. We create a service based around you.

    Programme Management

    As part of any engagement we provide you with our Programme Management  package. This provides your team with a Client Services Manager, an experienced client service coordination team to support your relocating employees and access to our relocation technology with reporting. This delivers an accessible and responsive service for you and your employees.

    Full relocation service capability and flexibility

    Our core services include Household Goods Moving, Expense Management, Relocation Services and Independent Advisory services. You can select Gerson Relocation to manage all, or a combination of, each of these services, or we can work as part of a network of your preferred partners or as your primary mobility partner, providing end-to-end management of each of your employee relocations.

    Global Coverage and Compliance

    Our global network is comprised of over 1,200 approved partners worldwide who have sourced, rigorously reviewed and selected as the best-in-class providers in each location for each of our services. They are managed via our Supply Chain Management team to ensure we meet our global compliance obligations and our service quality commitments. This offers greater flexibility and scalability over an own-office based service model. Speak to us if you wish to review your suppliers world-wide

    In-house services in the UK

    As a company who manage service providers globally, we are somewhat unique in that we also deliver our services in-house house. In the UK we have our own warehouse, crews, fleet and also relocation team. This detailed level of operational expertise enables us to manage our approved service partners providing these services in other locations and their costs better than a company who outsources everything.

    End-to-end case management and accountability

    We take responsibility for all services we manage for you. On every case we provide a Relocation Manager to be your assignee’s primary point of contact and the person to guide them through their relocation. We take responsibility for the success of the services they receive and ensure they have an exceptional relocation experience.

    Programme implementation

    From managing the transition of your complete relocation programme, to implementing new services and locations, we offer an experienced implementation and transition team to support your programme. We ensure absolute continuity of service at all times and make switching to Gerson Relocation seamless.

    Group moves

    Relocating large groups of employees? Not a problem. Our team offers specialist group relocation services. We help you plan budgets and manage the relocation of each individual employee, wherever they may be in the world.

    Creating value for our clients

    We create value in lots of ways:

    • Why not utilise our independent advisory panel to review your policies and optimise your global mobility programme
    • Make use of our thought leadership content and events to stay ahead
    • Adopt our moving and relocation services to reduce the cost of service issues
    • Benefit from the cost efficiencies of our global network

    There are many different ways we deliver value to our clients every day.

    Need help optimising the management of your Global Mobility administration? Call us.

    Great customer Experiences start here

    Very pleasent and helpful. Nothing too much trouble.

    Mr M H moved from London, UK to Toronto, Canada – January 21

    Very helpful and patient even when things got packed that we had to get out again!

    Mr M E moved from Enfield, UK to Dorset, UK – February 21

    Thanks to Graham, Nick and the entire crew!

    Mr C D M  moved from UK to Singapore – March 21

    Friendly and helpful crew.

    Ms T W moved from USA to Cambridgeshire, UK – February 21

    FAIM Confirmation of Quality Assurance 2020
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