Our programme management team works as an extension of your internal mobility function. We handle day-to-day coordination, exception management, supplier oversight, and compliance tracking. Assignees, employers, and service partners connect through a single technology platform MAI, so everyone has the information they need at each stage of the move.

Unlike most relocation management companies, we carry out the physical move ourselves rather than subcontracting it. That means your assignee has one point of contact for the household removal, packing, customs clearance, freight (air, sea, road), storage, and delivery, coordinated directly by the same team managing their mobility programme. When shipments are time-critical, there is no third-party supplier to chase.

We provide destination and settling-in services in every country we operate — home search, school search, area orientation, bank account setup, and cultural briefings. For companies with duty of care obligations, that last-mile support is the difference between a successful transition and a costly assignment failure.. An assignee who lands without a functioning home and no local contacts is a programme failure, regardless of how smoothly the household goods arrived.

Companies running a formal RFP process will want to review Gerson’s governance and compliance framework. Our full governance and compliance documentation is available on the site, covering anti-bribery and corruption policy, modern slavery statement, environmental policy, and anti-trust charter.

FIDI FAIM Plus is the international quality standard for international moving companies. The standard is audited by EY and covers quality management, financial stability, customer service, and operational processes. Gerson holds FIDI FAIM Plus certification, one of the highest levels available, which means our processes and financial standing have been independently verified. For procurement teams, that removes a layer of supplier risk.

Learn more about the FIDI FAIM Plus standard.

We hold full corporate membership of the BAR Overseas Group, the specialist division of the British Association of Removers covering international removals. BAR membership requires compliance with a code of practice and gives clients access to an independent arbitration scheme in the event of a dispute.

More information at bar.co.uk.

Our FIDI FAIM Plus certification is independently audited by EY, one of the Big Four audit firms. The audit covers quality management systems, financial performance, and operational standards. For procurement teams running due diligence on mobility suppliers, EY-audited certification provides a level of assurance that self-reported quality claims do not.

We manage international relocation services in the UK and worldwide through a network of vetted partners across 180+ countries. Every partner in the network is selected against our quality framework and reviewed regularly. Network coverage is not the differentiator — the quality controls we apply to it are.

Full details can be found on our global relocation network page.

Relocation assignments fail for two reasons: logistics that break down and people who feel unsupported. Our relocation consultants are chosen for both operational competence and interpersonal skills. Every assignee gets a named consultant as their point of contact — not a service desk, not a rotating team.

Gerson Relocation has been part of the AGM Group since 2016. AGM Group provides investment in technology, infrastructure, and operational capability across its portfolio of moving and relocation companies. For businesses conducting supplier due diligence, AGM Group backing means financial stability and continued investment in the platform — not a standalone business operating on thin margins.