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Global supply chain
management

    Average customer rating:   4.8/5

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    Our carefully selected global network of the best available service partners worldwide enables us to guarantee the highest standard of service and flexibility

    We are not tied or limited to an own office model. We choose to select and work with the best providers for each service in each location. We find that this enables us to provide a higher standard of service in every location, provides contingency and promotes competition so that our clients receive the best quality at the best possible cost.

    A verified global network of the best providers in each location

    We have been sourcing and identifying the best available service partners in every location since 1961 to create our global network of approved partners:

    • Immigration lawyers
    • Home search and real estate agents
    • Home sale consultants
    • Inventory clerks, notaries and lease negotiators
    • Education consultants and schools
    • Lawyers and tax consultants
    • Moving and storage companies
    • Settling-in and on-assignment support service providers
    • Language and cultural trainers
    • Property management companies
    • Temporary and serviced accommodation

    We offer a compliant and scalable service with no loss of performance when your activity increases.

    More than one provider for each service in each location

    We are independent and not tied to an own office network. This is great because it gives us the opportunity to work with the best providers in every location. It also means that we can work with more than one for each service in each location, which is what we do. This means that we can continually compare costs and service performance – which means our clients always receive the best service at the best cost. It also provides the benefit of greater flexibility in peak periods and still retain service quality and manage costs. Perfect!

    Source, review, approve and manage

    With so many great service partners it is important that we manage our relationships effectively. Our supply chain management approach enables us to ensure service continuity, global compliance and control of costs – because we are continually benchmarking the local markets and encouraging service competition. Our team works to ensure our approved partners are compliant to core policies, costs are managed, and service standards exceed performance targets.

    Your preferred regional providers

    We understand that you have established relationships with preferred partners who you will want to continue working with. That’s no problem either. We can take on-board your preferred regional partners as part of your overall programme.

    Qualsys supply chain management technology

    We use Qualsys technology which enables us to add new potential partners, to take them through our rigorous selection and approval process and then manage them continuously.

    Verified service partners

    Our global supply chain compliance checks and processes are underpinned by our membership of the following associations and industry bodies:

    Harmony Relocation Network

    A global network of moving and relocation partners who are required to operate to ISO9001, ISO14001, ISO18001 and sustainability standards. Gerson Relocation is a part owner of the network.

    FIDI

    A global network of moving and relocation providers. FIDI established the industry quality standard, for which we hold the FAIM 3.1 accreditation.

    EuRA

    Originally European focused the association provides access to a network of accredited immigration, temporary accommodation and relocation destination services providers worldwide. It provides training and qualifications.

    ERC

    Employee Relocation Council is a network of the world’s relocation, immigration and temporary housing providers. In the US, it provides access to realtors and domestic relocation partners. It also runs accreditations and courses for members.

    BAR

    The British Association of Removals is the standard for companies providing moving operations in the UK. BAR provides training and qualifications for its members in skills such as surveying. Our UK General Manager serves as Overseas Chairman.

    IAM

    An organisation providing access to vetted and specialist moving and relocation providers with particular emphasis on the US.

    PAIMA

    An organisation providing access to vetted and specialist moving and relocation providers covering US and specifically Latin America.

    OMNI

    A network of the elite moving and relocation providers worldwide.

    Would you like help identifying the best performing providers for your Global Mobility programme? Call us for expert advice.

    Great customer Experiences start here

    Very pleasent and helpful. Nothing too much trouble.

    Mr M H moved from London, UK to Toronto, Canada – January 21

    Very helpful and patient even when things got packed that we had to get out again!

    Mr M E moved from Enfield, UK to Dorset, UK – February 21

    Thanks to Graham, Nick and the entire crew!

    Mr C D M  moved from UK to Singapore – March 21

    Friendly and helpful crew.

    Ms T W moved from USA to Cambridgeshire, UK – February 21

    FAIM Confirmation of Quality Assurance 2020
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