Global supply chain
management

At every step of international relocation, you should be able to trust that employees on assignment are receiving the best quality of care possible. A global move is, of course, full of countless different steps, each of which should be carried out by a specialist in their field. In order to do this, a number of global providers are essential for everything from immigration advice and real estate agents to language trainers and providers of temporary accommodation. This is why global supply chain management and international logistics are so important.

Here at Gerson Relocation, we are not tied or limited to an individual office model. We choose to select and work with the best global providers for each service in each international location. We find that this enables us to provide a higher standard of service in every location, provides contingency and promotes competition so that our clients receive the best quality at the best possible cost.

Global supply chain challenges

Companies that manage their own global supply chains are faced with many challenges. The easiest mistake to make is choosing to work with one major service provider who claims to take care of the entire relocation process. While this can seem more straightforward for HR experts, this is not the best way to mitigate risks and ensure the best possible service. One large service provider cannot remain competitive at every step, while over-reliance on a single partner could end in disaster should the worst happen. Your global supply chain can be more flexible, resilient, and more successful if you choose to diversify at each level, which is exactly why Gerson does exactly that.

We have been sourcing and identifying the best available service partners in every location since 1961 to create our global network of approved partners. Our global supply chain management extends to the following essential services for every global move:

• Immigration lawyers
• Home search and real estate agents
• Home sale consultants
• Inventory clerks, notaries and lease negotiators
• Education consultants and schools
• Lawyers and tax consultants
• Moving and storage companies
• Settling-in and on-assignment support service providers
• Language and cultural trainers
• Property management companies
• Temporary and serviced accommodation

No matter your circumstances, you can relax knowing that all of our partners are experts in their field. We offer a compliant and scalable service everywhere we work, with no loss of performance when your activity increases.

Gerson Relocation is independent and not tied to an own-office network. This is great for our global supply chain because it gives us the opportunity to work with the best providers in every location. It also means that we can work with more than one for each service in each location, which is what we do. This means that we can continually compare costs and service performance which means our clients always receive the best service at the best cost, no matter where in the world they are. It also provides the benefit of greater flexibility in peak periods while still retaining service quality and managing costs. Perfect!

With so many great global service suppliers it is important that we manage our relationships effectively. Our global supply chain management approach enables us to ensure service continuity, global compliance and control of costs because we are continually benchmarking the local markets and encouraging service competition. Our team works to ensure our approved international partners are compliant with core policies, costs are managed, and service standards exceed performance targets. We are continuously sourcing, reviewing, approving and managing our suppliers.

Flexibility also extends to your company’s individual circumstances. We understand that you have established relationships with preferred partners who you will want to continue working with. That’s no problem either. We can take your preferred regional partners on board as part of your overall programme, ensuring your global mobility programme suits you and your employees down to a ‘T’.

We use Qualsys global supply chain management technology at every step. Qualsys relocation management software enables us to add new potential partners, to take them through our rigorous selection and approval process, and then manage them continuously. With this professional technology, every single service provider is vetted against our very high standards so that only the best service is provided at each location.

Our global supply chain compliance checks and processes are underpinned by our membership of the following associations and industry bodies:

Harmony Relocation Network

A global network of moving and relocation partners who are required to operate to ISO9001, ISO14001, ISO18001 and sustainability standards. Gerson Relocation is a part-owner of the network.

FIDI

A global network of moving and relocation providers. FIDI established the industry quality standard, for which we hold the FAIM 3.1 accreditation.

EuRA

Originally European focused the association provides access to a network of accredited immigration, temporary accommodation and relocation destination services providers worldwide. It provides training and qualifications.

ERC

Employee Relocation Council is a network of the world’s relocation, immigration and temporary housing providers. In the US, it provides access to realtors and domestic relocation partners. It also runs accreditations and courses for members.

BAR

The British Association of Removals is the standard for companies providing moving operations in the UK. BAR provides training and qualifications for its members in skills such as surveying. Our UK General Manager serves as Overseas Chairman.

IAM

An organisation providing access to vetted and specialist moving and relocation providers with particular emphasis on the US.

PAIMA

An organisation providing access to vetted and specialist moving and relocation providers covering US and specifically Latin America.

OMNI

A network of the elite moving and relocation providers worldwide.