Relocation management services
Control over your relocation management
As moving experts, we at Gerson Relocation understand that managing a corporate global mobility programme involves coordinating multiple providers across multiple locations. Employee relocation management must be executed on time, on budget, and person-focused. The risks involved with a poor transition for your employees can manifest themselves in various ways, including difficulty with talent retention due to difficulties during the employee relocation process. Providing adequate relocation management services for your most valuable commodity is vital if you want to build a competitive worldwide network. Gerson Relocation relocation management services can take all the stress but leave you all the control.
How will we keep track of our relocation programme?
We provide you with a single point of contact, meaning you have full control of the management of your entire relocation programme.
How will Gerson work in coordination with my business?
We work as an extension of your Global Mobility team to coordinate all aspects of relocation including immigration, relocation, moving and expense processing for global, local and regional programmes as well as individual projects.
Flexibility and designed around you
Our approach to corporate relocation management involves providing a single hub for coordination and management of relocation services. You can then add additional service packages and regions as you require, tailoring your relocation management to your specific business.
We will work with you to design a relocation programme with the correct mix of relocation packages based on the needs of you and your relocating employees. We will then provide the experienced team, communications, processes, technology, reporting, global network and implement everything to ensure that everything works together to provide a seamless solution.
Briefings and service coordination
Each case authorisation we receive will be allocated to one of our experienced Relocation Managers. They will conduct the initial briefing call with your relocating employee and will guide and support them throughout their international move. Everything is managed to your defined policies and designed to ensure an exceptional assignee relocation experience.
We can provide support to your team by offering access to our network of independent global mobility advisors. They offer assistance with policies, assignment budgets and assignment letters. Working with our independent advisors we support your relocating employees with pre-assignment visits, spousal/partner counselling, arranging for cultural and language training. Our Relocation Manager will conduct the needs assessment and ensure that they are fully prepared.
We synchronise the relocation and immigration process. Coordinating with approved immigration partners, we help your employees obtain work permits and visas on a global basis, contact any relevant authorities and ensure any paperwork is correct and accounted for, both for your assignees and any relocating family members.
DSP and Destination services
Gerson Relocation provide a complete range of relocation DSP services for in-house mobility teams looking to relocate their personnel around the world. Our relocation solution provides access to a global network of rigorously selected DSP and destination service providers in every location. For each location we have two or more approved partners who we have assessed and managed.
Our services at employee destinations cover everything, including;
- Arranging orientation tours
- Using our local real estate connections
- Meeting at the airport
- Arranging temporary living
- Conducting accompanied home search visits
- Finding a new home
- Negotiating the lease
- Searching for schools in the new area
- Supporting the family whilst acclimatising
The international relocation process
Once the home is secured, we coordinate the move process, organising the survey, packing, insurance, shipping (air, sea, road), storage, customs clearance and delivery. As part of the move, we can arrange for temporary housing and serviced accommodation while your relocating employee’s household goods are in transit. We organise everything as part of the full relocation experience to ensure everything arrives for your employee to move into their new home and be ready to start their new role.
Settling-in and on-assignment support
We arrange for welcoming your employee, utility connections, the property check-in and provide settling-in support for your relocating employee and accompanying dependents.
Whilst on assignment our local service experts are available on the ground, along with property management and tenancy management support options available.
By selecting our expense management option enables you to outsource the management of all your relocation and assignment expenses. We can administer relocation expense reimbursements from your employees and process regular payments to suppliers such as utilities, rents, storage fees, school term fees and relocation allowances.
Our service covers tracking, auditing and reconciliation of the expense reports against policy. We can make global payments in local currency and provide a complete audit trail.
Our No-Noise promise
Our experienced Relocation Managers support your relocating employee and focus on ensuring their relocation experience does not interfere with their new role. By looking after the needs of your employees, we ensure your department is not spending time dealing with noise created by service issues.
12 reasons to choose our relocation management service:
- Single point of coordination
- Access to our global network of best-in-class service specialists worldwide
- Guidance from an experienced Account Manager and access to our panel of independent Global Mobility Advisors
- Integrate your preferred regional providers and let us manage them for you
- Management of costs and exceptions within the team
- Flexible solution designed around your needs
- Ability to add additional service groups and regions as you wish
- Control and visibility of your entire assignment population in all regions
- Compliance with global and local legislative requirements
- Reporting and ability to integrate with your other providers
- “No-Noise” promise reduces pressure within your team
- Reduced service errors and better control of costs
Looking for a single source solution, to reduce administration and service issues? Speak to Gerson relocation, the Global Relocation Management specialists
Great customer Experiences start here
Very pleasent and helpful. Nothing too much trouble.
Mr M H moved from London, UK to Toronto, Canada
Very helpful and patient even when things got packed that we had to get out again!
Mr M E moved from Enfield, UK to Dorset, UK
Thanks to Graham, Nick and the entire crew!
Mr C D M moved from UK to Singapore
Friendly and helpful crew.
Ms T W moved from USA to Cambridgeshire, UK