7 reasons why people choose Gerson Relocation
There are many reasons why people choose Gerson Relocation. Here are the main reasons:
Exceptional customer experience
Our objective is to provide the best possible relocation service creating an experience that creates value and delivers on the need of our customers. This means offering flexibility, proactive support and value. Our service is designed around the people who we move and their relocation journey. Our programme management options are tailored around the needs of the employer’s HR and Global Mobility functions who are responsible for managing the transfer of talent internationally. Our specialist services such as AGM Premier provides the level of flexibility and security required to support the unique challenges of a VIP or the most senior employee within a business.
People with empathy and expertise
We employ the most talented people in the relocation business and build our service around the needs of the people who are relocate, many of whom have lived and worked internationally themselves. From our selection process, the training we provide our employees and our approach to employee engagement, we ensure you are supported by the best people in the business.
It has taken over 50 years of continual refinement to develop best practices and the best way of managing every relocation experience. Everything from how we manage the international relocation process, to supply chain management and our ISO quality and compliance systems.
Communication and responsiveness
Effective, accurate and responsive communication is core to our ability to provide exceptional customer experience. Our people are experienced and have a proactive attitude, whilst our technology provide a single platform to link everything and everyone together worldwide. All through us as your single point of contact.
Global connectivity and expertise
Our award-winning service is global. Our global capability is underpinned by our Global Network of over 1,200 of the best relocation partners in each location and for every service. From partner selection to managing standards and costs, our supply chain management team and technology ensure consistently excellent service worldwide.
Accountable and compliant
Whether it is your first international move, or we routinely manage your international employee relocations, when you choose Gerson Relocation, we provide a single point of control and accountability to you for the service you receive. We are also accredited members of the key recognised international moving and relocation associations worldwide and comply to their strict Code of Conduct.
A good company
We want to do the right thing. Everything we do around our values, our respect for our customers, our people, service partners, Corporate Social Responsibilities and our Code of Conduct are all geared to ensure that we work fairly. We have a strong governance structure with oversight from the key industry associations, the AGM Group as our parent company and independent third parties to ensure that we adhere to legislation and best practices. Our services are fully insured and certified with the BAR overseas group and we are accredited and certified by Ernst & Young (EY) and the FIDI/FAIM Standard.
Great customer Experiences start here
Very pleasent and helpful. Nothing too much trouble.
Mr M H moved from London, UK to Toronto, Canada
Very helpful and patient even when things got packed that we had to get out again!
Mr M E moved from Enfield, UK to Dorset, UK
Thanks to Graham, Nick and the entire crew!
Mr C D M moved from UK to Singapore
Friendly and helpful crew.
Ms T W moved from USA to Cambridgeshire, UK