What are the key industry networks and associations for the moving and relocation industry?
Below is a summary of the key industry associations for international moving and relocation services. Each has its own accreditation process and Code of Conduct. Most require that members are audited and must pass regulatory, insurance, financial and operational capability checks to retain their membership and accreditations.
Harmony Relocation Network
Harmony Relocation Network is a global network of moving and relocation partners who are required to operate to ISO9001, ISO14001, ISO45001 and sustainability standards. Gerson Relocation is an accredited member of Harmony Relocation Network.
FIDI is the largest global alliance of independent quality international removal companies. Founded in 1950 FIDI represents the interests of companies specialising in international removals. The FAIM standard is maintained by FIDI’s own FAIM Steering Committee working together with EY to provide a management system that focuses its attention on quality criteria and is recognised by corporate clients around the world. Gerson Relocation is an accredited FIDI member and holds the FIDI FAIM quality certification.
OMNI (Overseas Moving Network International) is a network of the world’s finest corporate moving and relocation companies operating on every continent. It is represented worldwide by organisations that have demonstrated the excellence of their service, their market influence, their financial security and their talent for innovation. The owners and senior managers of OMNI movers are the industry’s thought leaders and their companies are at the core of the global industry. OMNI members are considered to be the benchmark for the global moving industry. They are trusted by the world’s leading corporations, government departments, consular offices and Relocation Management Companies to handle the relocation of staff worldwide. This includes the movement of their household goods, choosing a home or a school, financial services, or learning a new language. Gerson Relocation is an accredited OMNI member.
FEDEMAC Federation of European Movers Associations
Established in 1959 and headquartered in Frankfurt, Germany. FEDEMAC’s Governing Members are the National Associations of the European moving industry, the FEDEMAC family includes the best moving companies and suppliers in the moving industry. In total FEDEMAC represents the interests of more than 1,600 professional moving companies in more than 27 European countries.
EuRA, the European Relocation Association, was formed in 1998 with the aim of promoting the benefits of professionally managed relocation and mobility services to companies with globally mobile employees. Originally European focused, the association provides access to a network of accredited immigration, temporary accommodation and relocation destination services providers worldwide. It provides training and qualifications. Gerson Relocation is an accredited EuRA member.
Employee Relocation Council is a network of the world’s relocation, immigration and temporary housing providers. In the US, it provides access to realtors and domestic relocation partners. It also runs accreditations and courses for members.
British Association of Removers (BAR)
The British Association of Removers (BAR) Overseas Group, we operate to its strict Code of Practice which is approved by Trading Standards. This stringent code protects and promotes consumer interests beyond the basic requirements of the law. BAR provides training and qualifications for its members in skills such as surveying. Our UK General Manager serves as Overseas Chairman.
Advanced Payment Guarantee (APG)
Gerson Relocation are proud members of the BAR (British Association of Removers). As an accredited member of the BAR, we are delighted to be able to provide our valued customers with not only the peace of mind that their personal and household belongings are in safe hands, but also that their advanced payment is guaranteed.
When moving, it is standard to pay for your move in advance, this is normal industry practice. As a customer, Gerson Relocation understand, you may have concerns and reservations i.e. Is your money safe? Are we financially secure? Will we suffer financial failure before your moving date? For you peace of mind and protection we are able to provide an Advanced Payment Guarantee to our customers. It is important to note that all BAR members are financially vetted and provide the safety net of an APG scheme.
As a BAR member, Gerson Relocation will provide you with details of the scheme to which they belong, the cover provided is for moves within the UK only and on a Worldwide basis. It is important that you ensure your chosen mover provides the appropriate level of cover for the type of move that you are undertaking. The guarantee applies to private individuals moving home to, from or within the United Kingdom and so you can have total confidence in using Gerson Relocation for your move.
The Furniture & Home Improvement Ombudsman (FHIO)
We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by; The Furniture Ombudsman (FHIO) | www.thefurnitureombudsman.org
IAM International Association of Movers
The International Association of Movers (IAM) is the moving and forwarding industry’s largest global trade association who’s members must comply to its Code of Ethics. With more than 2,000 members, it comprises companies that provide moving, forwarding, shipping, logistics, and related services in more than 170 countries. Since 1962, IAM has been promoting the growth and success of its members by offering programs, resources, membership protections, and unparalleled networking opportunities to enhance their businesses and their brands. Gerson Relocation is an accredited IAM member.
The IAM Trusted Moving Company (“ITMC”) certification
The IAM Trusted Moving Company (“ITMC”) certification highlights the commitment and investment made by IAM member companies to ensure they offer their industry colleagues and their customers the best quality service. As part of being a ITMC Gerson Relocation have completed a validation process to verify its industry qualifications and adheres to the IAM Issue Resolution System to ensure that any disputes are dealt with in a fair and timely fashion.
Gerson Relocation know by working and collaborating with fellow IAM member companies who have earned the same ITMC credentials we can be sure that our customers are receiving the same level of commitment and quality service that we adhere to and are proud to be measured by.
PAIMA Pan American International Movers Association
An organisation providing access to vetted and specialist moving and relocation providers covering USA and specifically Latin America. Members are required to adhere to the PAIMA Pledge of Ethics. Gerson Relocation is a registered PAIMA member.
MTC The Movers Trading Club
The Movers Trading Club Ltd is a Foreign (non-USA) based Non-Vessel Operating Common Carrier (NVOCC) registered with the US Federal Maritime Commission (FMC), being fully licenced and bonded under FMC Bond No: 027552. Gerson Relocation Limited is an authorised member and agent of The Movers Trading Club.
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Very pleasent and helpful. Nothing too much trouble.
Mr M H moved from London, UK to Toronto, Canada
Very helpful and patient even when things got packed that we had to get out again!
Mr M E moved from Enfield, UK to Dorset, UK
Thanks to Graham, Nick and the entire crew!
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